How Customers Can Pay
Every invoice Sawfish sends carries a secure payment link - here’s the page your customer lands on. Which options appear depends on the payment methods you’ve enabled:
- Credit and debit card - Visa, Mastercard, and Amex. Card details are captured in hosted payment fields, so card numbers never pass through Sawfish (or you).
- Apple Pay and Google Pay - one-touch wallet payments on supported devices (enrolment required - see below).
- PayID - the customer pays from their own banking app to a PayID; real-time via Australia’s NPP.
- PayTo - a bank-validated payment agreement, ideal for agreements and recurring collection.
- Bank transfer - traditional EFT with the invoice’s payment advice.
- Tap to Pay on iPhone - take contactless card payments in person on your phone (enrolment required - see below); see the Mobile App section.
Ready out of the box - and what needs enrolment
Section titled “Ready out of the box - and what needs enrolment”Credit cards, PayID, and PayTo work from day one - finish onboarding and your customers can pay with them straight away (bank transfer too).
A few services need a quick enrolment with the Sawfish team before they switch on:
- Apple Pay, Google Pay, and Tap to Pay on iPhone - contact us to enrol your organisation for wallet payments and Tap to Pay.
- PayID on your own domain - if you’re using the custom domain add-on and want PayID at your own domain, contact us with the domain name you want to use. You’ll need to own that domain.
Reach the team at hello@sawfish.com.au.
Choosing what to accept
Section titled “Choosing what to accept”Enable or disable each method per organisation under your payment settings. Surcharging is switched off, so whichever methods you enable, your customer pays the invoice amount and the processing fee comes out of your settlement - see Fees and payment method controls.
Where the money goes
Section titled “Where the money goes”Payments settle into your Sawfish wallet and pay out to your bank account on the payout schedule - see Payouts and your wallet.