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Adding and Editing Clients

Click Create Client at the top of the client list.

The create client form

You’ll capture:

  • Organisation details - name, organisation type, and ABN. Start typing the ABN and Sawfish looks the business up for you.
  • Main contact - first name, last name, email, and phone. The email is required; it’s where invoices and reminders go.
  • Payment terms - how many days the client has to pay, used to fill invoice due dates automatically.
  • Credit limit - the exposure you’re comfortable with for this client. The dashboard’s Credit Limit Tracking widget flags clients approaching or over their limit.

Open a client and choose Client Details to view and edit everything about them.

The client details tab showing organisation details, invoicing settings and communication settings

  • Organisation Details - name, type, ABN, main contact, and business address. Modify to edit.
  • Invoicing Settings - payment terms and credit limit.
  • Communication Settings - toggle email and SMS notifications for this client.
  • Archive - hide the client from your list and pickers while keeping all invoices and history.

The client’s Invoices tab totals their position at a glance: Total Outstanding, Total Due in 7 Days, and Total Overdue, with a filterable list of every invoice.

A client’s invoices tab with outstanding totals